YouTube Usability Heuristics

YouTube Heuristics

#1: Visibility of system status

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Users do not have to guess the progress of an action they made. If the user downloads a video from YouTube, there is a progress bar and the percentage of completeness of the video.

#2: Match between system and the real world

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The icon for YouTube is simple and recognizable.


#3: User control and freedom

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The user can easily remove a video or add a video to their queue. There are effective routes for the user to take such as going to previous video or skipping to the next video. YouTube also allows the user to manipulate the speed of a video and by using the number key, to go to a specific time stamp of the video.

#4: Consistency and standards

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YouTube is consistent throughout its site. The layout is the same regardless of content.

#5: Error prevention

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The user will be notified if any error has occurred or if an action is not permitted.

#6: Recognition rather than recall

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Every feature on YouTube is standard and very simple to recognize, so it is difficult to get confused.

#7: Flexibility and efficiency of use

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An example of flexibility and efficiency on YouTube is the mini player feature. Users can continue watching a video on the side simultaneously searching for other videos. This feature is useful to me because I like to prepare the next video without having to stop the current video.


#8: Aesthetic and minimalist design

Rating: 1

I am a fan of minimalistic design, but YouTube may be a bit too minimalistic. While white spacing is great, too much white or gray coloring can dull out the aesthetic of the site.


#9: Help users recognize, diagnose, and recover from errors

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If the internet or Wi-Fi were go out, YouTube will notify the user and suggest refreshing or troubleshooting the issue. YouTube will inform the user if there is a video error or any other error like payment.

#10: Help and documentation

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I like that YouTube has a search bar that also includes suggestions to a question that the user is looking for (Makes sense since YouTube is owned by Google). 

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